TalkBeam for Towing & roadside assistance
TalkBeam is a push-to-talk walkie-talkie app that puts your dispatcher and every tow operator on one channel over cellular data, hands-free through CarPlay or a headset, with a live truck map, SOS for roadside danger and a searchable record of every call.
CH 01The problem
Tow work is spread out, time-sensitive and often dangerous, and your dispatcher is juggling all of it by phone.
Dispatch calls driver after driver to find out who can take a motor club job.
With TalkBeam
Put the job out on the channel once. The closest operator answers, and the live map confirms who’s nearest.
Long highway calls and rural recoveries take trucks far beyond any radio.
With TalkBeam
TalkBeam runs over cellular data, so your range is wherever your trucks have signal.
Operators hooking up on a live highway shoulder are exposed to passing traffic.
With TalkBeam
Holding SOS alerts the channels you choose with the operator’s location, and teammates tap On my way.
Operators shouldn’t be handling a phone while driving or rigging.
With TalkBeam
Talk through CarPlay or a headset. Hybrid mode opens the mic with a tap and closes it with another.
Operators work alone at night on impounds and recoveries.
With TalkBeam
Lone-worker check-ins ask “Are you OK?” on your schedule and escalate if missed, and crash detection covers the drive.
A customer disputes an arrival time, or a damage question comes in weeks later.
With TalkBeam
Every transmission becomes time-stamped, searchable text.
CH 02A day on TalkBeam
A towing company with eight trucks runs dispatch on TalkBeam Teams. Operators talk through CarPlay.
When the motor club asks for the arrival time, dispatch searches the transcripts for “mile 131” and has the answer in seconds.
Illustrative scenario. People, places and times are made up; the features are real.
Motor club job: disabled sedan, I-95 south at mile 131, right shoulder. Who’s closest?
Truck 3, eight minutes out. I’ll take it.
It’s yours, Truck 3. Customer is Dana, waiting behind the guardrail.
On scene. Lighting up and hooking now.
Hooked and rolling to the shop.
Nice work, Luis. Heading home after this, or can you take the impound at 11?
CH 03What you get
Everything a two-way radio does, on the phone, headset or vehicle your people already have, plus the things a radio never could.
A channel per crew, site, shift or job, and the people who need each one. Supervisors can sit on all of them.
See everyone who’s sharing their location on one map, and who’s talking right now.
Hold SOS and the channels you choose get an alert with your location. Teammates tap On my way.
Talk through AirPods, a Bluetooth or wired headset, Ray-Ban or Oakley Meta glasses, Apple Watch, CarPlay or the phone itself.
Tap once to open your mic, tap again to close it. Built for people whose hands are busy.
People working alone get an “Are you OK?” check-in on your schedule. A missed check-in escalates to a supervisor.
When a phone detects a crash or a fall with no movement and nobody answers “Are you OK?”, supervisors get an alert with the location.
Every transmission becomes text with a time and a name, so anyone can scroll back or search what was said.
Features marked Enterprise are part of the Enterprise plan. TalkBeam isn’t an emergency service and doesn’t contact 911.
CH 04Plans
Both start with a 14-day free trial for up to 50 people. No credit card.
Recommended
$8per person / month
or $6 billed yearly · 5–50 people
Most towing companies with 5 to 50 operators start on Teams: dispatch channels, the truck map, SOS, direct talk and transcripts.
$15per person / month
billed yearly · 25+ people · $13 from 100 · custom from 500
For larger operations and night work: crash detection, lone-worker check-ins, automated weather broadcasts, retention and exports for claims, single sign-on and an uptime SLA.
Weighing it against your radios? Compare three years of costs, or read the 30-day radio replacement playbook.
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CH 05See it in action
In our 2½-minute demo, a fictional ambulance company dispatches with an all-call, reroutes a crew over private direct talk, hears a flood warning read aloud in every unit and reviews it all in the transcripts. Every feature in it is real.
Or try the demo company yourself. In the TalkBeam app, open Me → Company and enter this code:
HCEMS247
TalkBeam for iPhone is in early access. Get early access.
CH 06FAQ
For most towing companies, yes. Push-to-talk over cellular data reaches trucks anywhere they have signal, with no repeater or radio license to maintain. On rural roads with no coverage, TalkBeam reconnects when the phone gets signal again.
Yes. Operators get a Talk grid on the truck’s screen and tap a channel to talk. It also works with any Bluetooth headset, and TalkBeam keeps running with the phone locked.
Dispatch sees operators who are sharing their location on a company channel, on the live map. Sharing is per channel, and operators can see when it’s on.
No. SOS alerts the people in the channels you choose, with the operator’s location. In an emergency, call 911 first.
Every transmission is transcribed with the time and the speaker, and it’s searchable. Enterprise adds retention settings and CSV export.
Teams is $8 per person per month, or $6 billed yearly, for 5 to 50 people, with a 14-day free trial and no credit card.
Try TalkBeam free for 14 days with up to 50 people. No credit card, and no radios to buy.