Support
Stuck on something? Email hello@talkbeam.net with what you tried and the device you’re using (glasses, AirPods, car, iPhone). Screenshots help.
Getting started
- Join a channel. Tap a channel on the Channels tab, enter a 6-character invite code with Join code, or scan a friend’s QR code.
- Talk. Hold the big button, speak, and let go to send. In Open Mic just talk; tap to mute.
- Change the look. Tap the palette button on the Channels tab any time.
Glasses, earbuds and car audio
- Pair your Meta glasses, AirPods or headset in iPhone Settings → Bluetooth first. TalkBeam picks glasses first, then other Bluetooth devices, wired earbuds, car audio, then the iPhone speaker.
- Tap the device chip at the top of a channel to see what’s connected or pin a different device.
- No sound? Check the volume on the device itself, make sure it isn’t connected to another phone, and try leaving and rejoining the channel.
Background and lock screen
While you’re in a channel, TalkBeam keeps playing the channel with your phone locked or another app open. Leave the channel (the × on the mini player) to stop. If a phone call interrupts, you’ll keep hearing the channel; open TalkBeam once to talk again.
Location and the live map
Location sharing is per channel and off until you turn it on. Only members of that channel see you on its map, while you’re in the channel. Tap You’re on the map · Stop in a channel to stop sharing there. Read more in our privacy policy.
SOS
TalkBeam doesn’t contact emergency services. SOS alerts the people in the channels you choose, with your location. In an emergency, call 911 (or your local emergency number) first.
Your account and data
- TalkBeam creates your account on first launch; there’s no password to remember.
- To delete your TalkBeam account and your data, use Me → Delete account in the app (iPhone or Android), or email hello@talkbeam.net with your name in TalkBeam and we’ll delete it for you.
- Deleted right away: your profile (name, emoji and picture), your account ID and sign-in, your settings and language, the locations you shared, and your membership in every channel.
- Kept without your name: messages you already sent stay in their channels for the other members, with your name removed. Company channels keep them under the company’s own retention settings.
- Kept by others: moderation reports keep a copy of any reported message for safety reviews, and Apple or Google keep their own records of any purchase. Nothing else is kept after deletion.
Teams and companies
Using TalkBeam at work? Your admin manages your company’s channels and settings in the company console. For Enterprise questions, email hello@talkbeam.net.