TalkBeam for Field service & utilities
TalkBeam is a push-to-talk walkie-talkie app that connects dispatchers, supervisors and field crews across your whole service area over cellular data, with a live crew map, lone-worker check-ins, automated storm alerts and a searchable record of every call.
CH 01The problem
Techs spread across a region, often one per truck, and most of the day alone.
A technician in a crawlspace, on a roof or at a remote pump station has nobody nearby.
With TalkBeam
Lone-worker check-ins ask “Are you OK?” on your schedule and alert a supervisor if missed. Man-down detection catches a fall with no movement.
Dispatch calls, texts and waits for callbacks to reshuffle the day.
With TalkBeam
One dispatch channel for the region, direct talk for a single tech and an all-call for everyone.
An emergency call comes in and dispatch doesn’t know who’s nearby.
With TalkBeam
The live crew map shows techs who are sharing their location, so the nearest one takes it.
Crews are outside when thunderstorms, heat and floods arrive.
With TalkBeam
Automated broadcasts read warnings for your service area, or near your crews, aloud on the channel.
A service area that spans counties is more than any repeater covers.
With TalkBeam
TalkBeam works wherever phones have cellular data or Wi-Fi, with the screen locked in a pocket.
What the senior tech told the new hire over the radio is gone the moment it’s said.
With TalkBeam
Every transmission becomes searchable text, so fixes and instructions can be found later.
CH 02A day on TalkBeam
A water and wastewater contractor runs 22 field techs on TalkBeam Enterprise, with lone-worker check-ins on for solo jobs.
At the end of the day, the supervisor exports the transcript for the storm-delay report.
Illustrative scenario. People, places and times are made up; the features are real.
Morning, all. Priority today is the lift station alarms on the east side. Check your queue.
Thunderstorm at Eastside Lift Station 4. Lightning risk: get indoors or into a vehicle and stay off equipment until 30 minutes after the last thunder.
East side crews, pack up and get in your trucks. Hold until the all clear.
Sam is in the truck at Lift Station 4.
Rosa at the Miller Road pump station checked in: OK.
All clear: no thunderstorms at Eastside Lift Station 4.
CH 03What you get
Everything a two-way radio does, on the phone, headset or vehicle your people already have, plus the things a radio never could.
People working alone get an “Are you OK?” check-in on your schedule. A missed check-in escalates to a supervisor.
When a phone detects a crash or a fall with no movement and nobody answers “Are you OK?”, supervisors get an alert with the location.
See everyone who’s sharing their location on one map, and who’s talking right now.
A channel per crew, site, shift or job, and the people who need each one. Supervisors can sit on all of them.
Private one-to-one talk for the conversation that shouldn’t go to the whole channel, still kept in company transcripts.
Severe weather warnings, thunderstorms, earthquakes, air quality and extreme heat near your sites or crews, read aloud on your channels automatically.
Every transmission becomes text with a time and a name, so anyone can scroll back or search what was said.
Talk through AirPods, a Bluetooth or wired headset, Ray-Ban or Oakley Meta glasses, Apple Watch, CarPlay or the phone itself.
Features marked Enterprise are part of the Enterprise plan. TalkBeam isn’t an emergency service and doesn’t contact 911.
CH 04Plans
Both start with a 14-day free trial for up to 50 people. No credit card.
$8per person / month
or $6 billed yearly · 5–50 people
For service companies with 5 to 50 techs that want dispatch channels, the crew map, direct talk, SOS and transcripts.
Recommended
$15per person / month
billed yearly · 25+ people · $13 from 100 · custom from 500
The fit when techs work alone: lone-worker check-ins, man-down and crash detection, automated storm, heat and air quality broadcasts for your service area, single sign-on and exports.
Weighing it against your radios? Compare three years of costs, or read the 30-day radio replacement playbook.
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CH 05See it in action
In our 2½-minute demo, a fictional ambulance company dispatches with an all-call, reroutes a crew over private direct talk, hears a flood warning read aloud in every unit and reviews it all in the transcripts. Every feature in it is real.
Or try the demo company yourself. In the TalkBeam app, open Me → Company and enter this code:
HCEMS247
TalkBeam for iPhone is in early access. Get early access.
CH 06FAQ
For most field service teams, yes: push-to-talk over cellular data covers your whole service area without repeaters. If your utility runs a mission-critical radio system for switching or outage restoration, keep it for that and use TalkBeam for everything else.
On Enterprise, a tech turns on lone-worker mode for a solo job. TalkBeam asks “Are you OK?” at the interval you set, and a missed check-in escalates to a supervisor with the tech’s last location.
TalkBeam needs cellular data or Wi-Fi, so a tech with no signal can’t talk or hear the channel until they reconnect. A missed check-in still escalates to a supervisor, so you know to follow up.
Yes. Direct talk opens a private one-to-one line, and it’s still kept in your company transcripts.
Yes: through CarPlay, a Bluetooth headset, AirPods or Apple Watch, with the phone locked.
Teams is $8 per person per month, or $6 billed yearly, for 5 to 50 people. Enterprise, with lone-worker check-ins and automated broadcasts, is $15 per person per month billed yearly, from 25 people.
Try TalkBeam free for 14 days with up to 50 people. No credit card, and no radios to buy.