TalkBeam for Healthcare facilities

Push-to-talk for hospital operations, transport, facilities and security

TalkBeam is a push-to-talk walkie-talkie app that connects patient transport, environmental services, facilities, engineering and security across your campus, so non-clinical teams stop chasing each other by phone and pager.

Please note: TalkBeam is for operations, transport, facilities and security teams. It isn’t certified for patient health information, so don’t use it to share patient details.

CH 01The problem

Where radios and pagers slow hospital operations down

Operations teams run a hospital’s behind-the-scenes logistics, often on radios that don’t reach the basement and pagers that only go one way.

  1. Transport and EVS by phone tag

    Transporters and EVS staff get tasks by overhead page, phone and pager, then call back to confirm.

    With TalkBeam

    Channels for transport and EVS: leads assign by room number, and staff confirm on the channel.

    • Unlimited company channels
  2. Facilities emergencies

    A leak above a corridor or a failed air handler needs engineering right now.

    With TalkBeam

    Supervisors use priority talk to take the channel, or an all-call to reach every team at once.

    • Priority talk & all-call
    • Direct talk
  3. Security across a big campus

    Officers cover parking structures, the ED entrance and outlying buildings.

    With TalkBeam

    Security gets its own channel and SOS with location, and the live map shows officers sharing their location outdoors.

    • SOS with location
    • Live team map
  4. Engineers alone in mechanical spaces

    Engineers and techs work alone in penthouses, tunnels and central plants.

    With TalkBeam

    Lone-worker check-ins and man-down detection alert a supervisor when someone stops answering.

    • Lone-worker check-insEnterprise
    • Crash & man-down detectionEnterprise
  5. Basements and dead spots

    Radios cut out in basements, stairwells and shielded areas.

    With TalkBeam

    TalkBeam runs over your Wi-Fi and cellular data. Test the dead spots during your trial and fill the gaps in Wi-Fi.

    • Unlimited company channels
    • Works with the phone locked
  6. Severe weather

    Storms and heat change what facilities and grounds crews should be doing.

    With TalkBeam

    Automated broadcasts read severe weather warnings for your campus aloud on your channels.

    • Automated safety broadcastsEnterprise

CH 02A day on TalkBeam

A leak above the OR corridor

A 300-bed hospital’s facilities, EVS and security teams run on TalkBeam Enterprise. Clinical and patient communication stays in the hospital’s approved clinical systems.

Later that week the facilities director searches “OR 4” and has the time-stamped response for the incident report.

Illustrative scenario. People, places and times are made up; the features are real.

CH 03 · FACILITIESTranscript
  1. SECURITY 2

    Water dripping from the ceiling tiles outside OR 4, second floor.

  2. FACILITIES LEAD Priority

    Engineering, second-floor OR corridor, possible pipe leak. Closest tech, respond.

  3. TOM

    Tom, on my way from the central plant.

  4. EVS LEAD

    EVS is sending a wet vac and signs to the OR corridor.

  5. TOM

    Condensate line. It’s isolated, and the corridor is safe to use.

  6. FACILITIES LEAD Direct

    Tom, please open a work order for a permanent fix.

CH 03What you get

What hospital operations teams get on TalkBeam

Everything a two-way radio does, on the phone, headset or vehicle your people already have, plus the things a radio never could.

  • Unlimited company channels

    A channel per crew, site, shift or job, and the people who need each one. Supervisors can sit on all of them.

  • Priority talk & all-call

    Supervisors cut through the chatter mid-sentence, or reach every channel at once with one hold.

  • Direct talk

    Private one-to-one talk for the conversation that shouldn’t go to the whole channel, still kept in company transcripts.

  • SOS with location

    Hold SOS and the channels you choose get an alert with your location. Teammates tap On my way.

  • Lone-worker check-ins Enterprise

    People working alone get an “Are you OK?” check-in on your schedule. A missed check-in escalates to a supervisor.

  • Crash & man-down detection Enterprise

    When a phone detects a crash or a fall with no movement and nobody answers “Are you OK?”, supervisors get an alert with the location.

  • Searchable transcripts

    Every transmission becomes text with a time and a name, so anyone can scroll back or search what was said.

  • Single sign-on Enterprise

    People sign in with their Okta, Microsoft or Google work account.

Features marked Enterprise are part of the Enterprise plan. TalkBeam isn’t an emergency service and doesn’t contact 911.

CH 04Plans

Which plan fits your facility?

Both start with a 14-day free trial for up to 50 people. No credit card.

Teams

$8per person / month

or $6 billed yearly · 5–50 people

For a single clinic or a small facilities team of 5 to 50: channels, priority talk and all-call, direct talk, SOS and transcripts.

  • Company console
  • Unlimited channels
  • Live team map
  • SOS with location
  • Priority talk & all-call
  • Direct talk
  • Searchable transcripts
  • Email support
Start free team trial

Recommended

Enterprise

$15per person / month

billed yearly · 25+ people · $13 from 100 · custom from 500

For hospitals and health systems: single sign-on with your directory, lone-worker check-ins and man-down detection for engineers and security, automated weather broadcasts, retention, an audit log, private AI on your own servers and an uptime SLA.

  • Everything in Teams
  • Single sign-on (Okta, Microsoft, Google)
  • Automated weather & hazard broadcasts
  • Crash & man-down detection
  • Lone-worker check-ins
  • Audit log
  • Retention & exports
  • Private AI on your own servers
  • Uptime SLA & priority support
Book a demo

Weighing it against your radios? Compare three years of costs, or read the 30-day radio replacement playbook.

2:31

CH 05See it in action

Watch a crew run on TalkBeam

In our 2½-minute demo, a fictional ambulance company dispatches with an all-call, reroutes a crew over private direct talk, hears a flood warning read aloud in every unit and reviews it all in the transcripts. Every feature in it is real.

Or try the demo company yourself. In the TalkBeam app, open Me → Company and enter this code:

HCEMS247

TalkBeam for iPhone is in early access. Get early access.

CH 06FAQ

Healthcare facilities: questions, answered

Is TalkBeam HIPAA compliant?

TalkBeam isn’t certified for protected health information, so don’t use it to share patient details. Use it for operations, transport, facilities and security, and keep patient information in your approved clinical systems.

Which hospital teams is it for?

Non-clinical operations: patient transport (using room numbers, not names), environmental services, facilities and engineering, security, parking and materials management.

Can it replace our radios?

For many operations teams, yes, wherever your Wi-Fi or cellular coverage reaches. Test basements, stairwells and mechanical spaces during your trial, and keep radios wherever your emergency plan calls for them.

Does it work with our single sign-on?

Yes. Enterprise supports sign-in with Okta, Microsoft and Google work accounts.

Can we run AI features on our own servers?

Yes. Enterprise includes private AI, so TalkBeam’s AI features can run on your own servers.

What does it cost?

Enterprise is $15 per person per month billed yearly from 25 people, $13 from 100 people, with custom pricing for large systems. Smaller teams can use Teams at $8 per person per month.

Put your whole crew on one channel.

Try TalkBeam free for 14 days with up to 50 people. No credit card, and no radios to buy.