TalkBeam for Retail stores
TalkBeam is a push-to-talk walkie-talkie app that connects associates, the stockroom, managers and loss prevention through discreet earbuds, with channels per store or department and an all-call for store-wide messages.
CH 01The problem
Customers wait while associates hunt for a size in the back, a price check or a manager.
An associate walks to the back to ask whether the size is in stock, and the customer waits.
With TalkBeam
A stockroom channel answers it in seconds, from the sales floor.
Returns, overrides and questions all need a manager who’s on the other side of the store.
With TalkBeam
Managers hear the floor from anywhere, direct talk handles a private word, and an all-call reaches the whole store.
Loss prevention can’t use a shared channel the whole floor can hear.
With TalkBeam
A private channel for loss prevention and managers, plus direct talk.
Radios and earpieces break and go missing, and replacements come out of the store budget.
With TalkBeam
Associates use store phones or their own with an earbud, so there’s nothing extra to buy.
A district manager visiting one store has no idea what’s happening at the others.
With TalkBeam
Join every store’s channel, and use an all-call to reach every store at once.
An associate facing a threatening situation needs help without making a scene.
With TalkBeam
Holding SOS alerts the channels you choose, and teammates tap On my way.
CH 02A day on TalkBeam
A sporting goods store runs floor, stockroom and loss prevention channels on TalkBeam Teams.
The customer in footwear left with the shoes instead of a “we might have it in the back.”
Illustrative scenario. People, places and times are made up; the features are real.
Stockroom, do we have the trail runner in men’s 10.5?
Two pairs. Bringing one out now.
Manager to register 2 for a return override, please.
Kim, on my way.
Truck arrives at 4. Stockroom team, start clearing the dock at 3:45.
Kim, can you keep an eye on the fitting rooms? I’ll explain in a minute.
CH 03What you get
Everything a two-way radio does, on the phone, headset or vehicle your people already have, plus the things a radio never could.
A channel per crew, site, shift or job, and the people who need each one. Supervisors can sit on all of them.
Talk through AirPods, a Bluetooth or wired headset, Ray-Ban or Oakley Meta glasses, Apple Watch, CarPlay or the phone itself.
Private one-to-one talk for the conversation that shouldn’t go to the whole channel, still kept in company transcripts.
Supervisors cut through the chatter mid-sentence, or reach every channel at once with one hold.
Hold SOS and the channels you choose get an alert with your location. Teammates tap On my way.
Every transmission becomes text with a time and a name, so anyone can scroll back or search what was said.
TalkBeam stays live with the screen off or another app open, like a radio on your belt.
Tap once to open your mic, tap again to close it. Built for people whose hands are busy.
Features marked Enterprise are part of the Enterprise plan. TalkBeam isn’t an emergency service and doesn’t contact 911.
CH 04Plans
Both start with a 14-day free trial for up to 50 people. No credit card.
Recommended
$8per person / month
or $6 billed yearly · 5–50 people
Most stores start on Teams: floor, stockroom and loss prevention channels for 5 to 50 associates, all-call, direct talk, SOS and transcripts.
$15per person / month
billed yearly · 25+ people · $13 from 100 · custom from 500
For chains and districts with 25 or more people: single sign-on for your staff directory, retention and exports, an audit log, priority support and an uptime SLA across every store.
Weighing it against your radios? Compare three years of costs, or read the 30-day radio replacement playbook.
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CH 05See it in action
In our 2½-minute demo, a fictional ambulance company dispatches with an all-call, reroutes a crew over private direct talk, hears a flood warning read aloud in every unit and reviews it all in the transcripts. Every feature in it is real.
Or try the demo company yourself. In the TalkBeam app, open Me → Company and enter this code:
HCEMS247
TalkBeam for iPhone is in early access. Get early access.
CH 06FAQ
For most stores, yes. Push-to-talk runs over store Wi-Fi or cellular data, so it covers the floor, the stockroom and the parking lot your network reaches.
Yes, if your policy allows it. Associates install TalkBeam on their iPhone (Android is coming soon on Google Play) and join with your company code; you can remove them from the console anytime.
Yes. Make a private channel for loss prevention and managers only, and use direct talk for one-to-one conversations.
Yes. Put each store on its own channel, add district managers to all of them, and use an all-call for announcements.
With an earbud, customers don’t hear the channel, and associates talk with a tap.
Teams is $8 per person per month, or $6 billed yearly, for 5 to 50 people. Enterprise is $15 per person per month billed yearly, from 25 people.
Try TalkBeam free for 14 days with up to 50 people. No credit card, and no radios to buy.